Refund policy
Everything in the shop is printed and assembled to order, so I don't keep returns on a shelf. Here's how it works.
If something arrives damaged, defective, or isn't what you ordered, email me at info@freshbrewed.design within 30 days with a photo and I'll make it right with a replacement or a refund, whichever you prefer. No need to send anything back.
Cancellations. Changed your mind? Request a cancellation from your account page any time before your order ships and I'll approve it, no questions asked.
If you've changed your mind after it arrives, you have 30 days to send it back. Request the return from your account page. Unused items in their original packaging get a full refund of the item price once they're back with me; return shipping is on you.
Print files can’t be returned once they’re delivered.
Refunds go back to your original payment method within 10 business days of approval. Your bank may take a few more days to post it.